Terms and Conditions

Last Updated: 18 May 2025

Welcome to WishPen. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website, services, software, automation tools, and API access. By accessing or using any part of our platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our services, you agree to these legally binding Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Description of Services

WishPen is an AI video-to-script generation platform that provides automation tools and APIs for generating written scripts, captions, and SEO-optimized content. Our services include but are not limited to:

• AI-driven script generation and editing
• Custom prompt-to-reel script generation tools
• SEO optimization and caption generation
• Offline/online processing for enhanced customization

3. User Registration

To use certain services, you may be required to register an account. You agree to provide accurate, current, and complete information and to keep it updated.

4. API Usage Terms

• Each API key is assigned to a specific user and must not be shared or transferred.
• You agree not to abuse the API by sending automated or excessive requests.
• We reserve the right to revoke access for users who violate API usage limits or security standards.

5. Acceptable Use Policy

While using WishPen, you agree not to:

• Violate any applicable laws or regulations.
• Use the service to generate or distribute spam, hate speech, or harmful content.
• Impersonate another person or misrepresent your identity.
• Infringe upon the rights of others, including copyrights or trademarks.
• Attempt to gain unauthorized access to our systems or user accounts.

6. Payment and Billing

• Paid services must be prepaid or billed as per your selected plan.
• You are responsible for maintaining sufficient balance or credits for uninterrupted service.
• You agree to pay applicable taxes and maintain accurate billing details.

7. Refund Policy

We typically do not offer refunds. However, if you have purchased the wrong plan or need to discuss an upgrade or downgrade, please contact us — we’ll be happy to assist.

8. Suspension and Termination

We may suspend or permanently terminate your account if:

• You breach any of these Terms.
• We detect fraudulent, abusive, or harmful activity.
• You attempt to tamper with, modify, or misuse our software or API.

9. Data Privacy

We take user data seriously. Please refer to our Privacy Policy to understand how your data is collected, stored, and used. By using our service, you consent to our data practices.

10. Service Availability

We strive to maintain uptime and reliability. However, we do not guarantee uninterrupted access. Planned maintenance or unforeseen technical issues may cause temporary downtime.

11. Indemnification

You agree to indemnify and hold harmless WishPen and its associates from any claims, damages, or liabilities arising out of your use or misuse of our services.

12. Limitation of Liability

To the fullest extent permitted by law, WishPen shall not be liable for any direct, indirect, or consequential losses resulting from the use or inability to use our services, including loss of data or business interruptions.

13. Changes to the Terms

We may update these Terms periodically. Continued use after changes implies your acceptance. You are advised to review this page regularly for updates.

14. Contact Us

If you have questions or concerns regarding these Terms, please contact us at:

Email: support@wishpen.in
Address: Salt Lake, Sector IV, Kolkata - 7001105